#Overview

Our Services

SIMPLE, EFFECTIVE & EFFICIENT IT SOLUTIONS

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Managed IT Services

Outsource your IT Support services to benefit from a range of features from qualified engineers, 24x7 availability, IT strategy, IT budgeting, and the day to day remote and onsite IT Support.

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Service Desk

Our industry certified and highly qualified engineering team is available around the clock to provide you with immediate IT support in London and surrounding areas around the clock.

Onsite Support

Located on Mincing Lane, in the iconic Minster Court, Lyon Tech offers onsite support and deskside support for businesses in London with strict SLA’s.

Infrastructure Monitoring

Complementing our strict service level agreement and to deliver a proactive service our client infrastructures are monitored with the state-of-the-art monitoring platforms

Client Relationship Management

Our friendly team of client relationship managers will ensure that your IT infrastructure, IT Strategy, IT budget and the Service are always aligned.

Managed Network Services

By 2025, connected devices in the UK are expected to exceed 1 billion. Ensure seamless operations with our Managed Network Services, offering expert IP management, optimised connectivity, and advanced security to protect your business.

Network Management & Monitoring

Proactive oversight of network performance, ensuring optimised operation, swift issue resolution, and minimal downtime.

Total Network Security Services

Holistic protection against cyber threats through advanced security measures, safeguarding data integrity and privacy.

Managed Wired & Wireless Networks

Expert management of both wired and wireless infrastructures, ensuring seamless connectivity and optimised performance.

Dedicated Connectivity Services

Provision of exclusive, high-speed internet connections tailored to specific business requirements.

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Managed Infrastructure Services

Empower your business with tailored infrastructure management, robust data security, essential software solutions, and integrated communication platforms for seamless operations and growth.

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Hybrid Cloud Infrastructure

Scalable, secure IT environments tailored for modern businesses, covering cloud, on-premises, and device management solutions.

Data Security & Storage

Comprehensive solutions to protect, back up, and recover critical data while ensuring secure storage and easy accessibility.

Software as a Service

Flexible access to cloud-based tools and software solutions to boost productivity, collaboration, and IT efficiency.

Unified Communication

Integrated platforms for seamless collaboration, offering voice, video, and messaging solutions for modern workplaces.

Cyber Security Services

By 2025, with over half of UK businesses facing cyber threats, our advanced security services protect your operations, data, and reputation in an evolving digital landscape.

Cyber Awareness and Training

Educating employees on cybersecurity best practices to mitigate risks and protect organizational assets

Identity and Access Management

Controlling user access to systems and data to ensure only authorized individuals can perform specific tasks.

Intrusion Detection and Prevention

Monitoring network traffic to detect and prevent unauthorised access or malicious activities.

Threat Detection and Response

Identifying and addressing cyber threats through continuous monitoring and incident response strategies.

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Professional Services

Empower your business with tailored strategies, robust recovery plans, digital evolution, and expert IT architecture designed for resilience and growth.

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Infrastructure Audit & Gap Analysis

Comprehensive evaluation of IT infrastructure to identify deficiencies and recommend enhancements for optimal performance and security.

Disaster Recovery & Business Continuity

Strategic planning to ensure rapid recovery and sustained operations during and after unforeseen disruptions.

Digital Transformation

Leveraging digital technologies to fundamentally change business processes, enhancing efficiency and value delivery.

Advisory & Architecture

Expert guidance on IT strategy and system design to align technology with business objectives.

#Goodword

What our clients say about us!

Gareth handled this extremely well, solved the problem instantly, I was really happy with the support and kept on coms all the time. Really pleased with Lyon Tech's support and the excellent service being provided.
Gulam Qasim
David S fixed my VPN connection problem. He was prompt in fixing it, he took the time to explain the problem to me and then also sent me a super useful email with how to solve this in the future, all on a friendly tone. Great experience.
Greta Samis
Very prompt response to request of urgent support. The matter was resolved in a few minutes and i could go back to my work with no disruption.
Luca Villa
I required assistance with a VPN issue I was experiencing. While trying to to diagnose and resolve the problem, David was helpful and patient, as it turned out I also had some connection problems on my side.
Federico Pruneti
Almost got scammed by a very convincing MacBook security alert and Mariya made this an immediate priority and solved the problem, seemingly effortlessly! What made the whole thing even better was the calm way in which she reassured me that it was all solvable and with a friendly smile throughout! Thank you Mariya
Justin Starck
Mariya was super quick and friendly with helping me install some new programmes! Very happy with all the help provided.
Nina Roscoe
I was locked out of my computer (forgot password) and had urgent work to do on a UK bank holiday for our US team. David and his team were able to help me efficiently on a Sunday night and even check in on a bank holiday morning to make sure I was able to get back into my laptop! Very responsive and reliable in a crisis!
Anastasia France
Great service - speedy, personable, efficient
Justin Nicholls
Kind, quick and professional service from Lyon Tech.
Pedro Valero
David was very prompt and resolved my work laptop issue perfectly.
Tiffany Angell
We use Lyon, our previous consultancy being merged. Experience positive so far - helpful & relatively quick to respond
Jonathan Crossley
IT Delivery
Great people, great team! Clear and concise in their delivery.
Jasvir Mehat
Not for Profit
We engaged with Lyon at a time when our server had crashed, and our previous IT had thrown in the towel. Unbeknown to them it was a behemoth of a job however they managed to restore everything back to normal within days. Since then we’ve been looked after by them regularly and can’t recommend them enough.
Ann‐Marie (Operations Manager)
Not for Profit
Architectural Firm
I'd like to thank all at Lyon for your work this year- if you'd told me 12 months ago that the entire office would be working remotely, I don't think I'd have believed it would have been possible, let alone relatively smooth and productive. So thank you for moving so swiftly to get us set up in March, and the support ever since. Please do pass on my thanks to Tom and the rest of the team.
John (Director)
Architectural Firm
Global Stationery Start-up
I've been lucky enough to work with Lyon Managed Services for a few years now. Amin and the team always offer amazing customer service, fast response times and plenty of patience when dealing with whatever kind of query I may have.
Claire (Office Manager)
Global Stationery Start-up
Investment Management
Over the last eight years they have provided all the needs of our expanding business, here in the UK and as well as in two overseas locations, in a very seamless and professional manner. Many a times they have very professionally and competently dealt with some very complex issues involving our virtual setup, Refinitive and Reuters platforms. We are always impressed by the depth of knowledge of their staff but especially the knowledge and experience of their founding partners whom are always promptly available.
Anonymous (Director)
Investment Management
"Supportive Team – Can’t Fault Them"
My introduction to Lyon Managed Technology was through one of their acquisitions which led me to join their team. Whilst we were working remotely and not always present in the office it didn’t feel alien and in contrast and because of their support it felt like a seamless transition. We were having regular catchups with our managers and with the rest of the team on a regular basis. At first I was quite worried when we were acquired but after joining Lyon it felt as if it was the right thing to happen.
Sam
Accounts Executive
"2 Years and still going strong"
Great culture, we work hard and deliver for our customers, we also work hard at fun, management are always doing Deliveroo treats at lunch time, beers in the fridge for Friday afternoon, and post work drinks on a Friday always on offer. From a technical development point of view, you get a great opportunity to learn and develop your skills with some very talented senior engineers who always have time to help you with your personal development.
Richard
Senior Infrastructure Engineer
"A place to grow and advance in your career!"
Talented, smart and efficient team, Friendly and helpful colleagues, Supportive and dedicated team leader, Easy going atmosphere in the office, Various benefits and bonuses, A chance to get to know and work with a wide variety of hardware and systems.
Justas
Senior Service Desk Engineer
“I needed this!”
I joined Lyon Managed Technology as part of their acquisition from a company I was previously with. Amin and the whole team have been extremely friendly and welcoming. I soon found that that it’s not just business the company is built around friendship and teamwork.
David
Service Desk Engineer
Highly Recommend
I can't recommend this company enough! Their dedication to customer satisfaction is evident in every interaction. They truly care about their clients and it shows in their work. Thank you for everything!
David Wilson
Creative Agency Group
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Download your checklist for outsourcing the management of your IT Infrastructure

We've put together a document outlining the top 12 common but yet critical attributes to consider when choosing an IT Support provider.

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