Looking for fast, reliable managed IT support in central London?

• Absolutely. We serve small and medium-sized businesses in central London and to nearby regions that can be reached by our engineers.
• Being centrally located, we can offer:
• IT support in North London
• IT support in East London
• IT support in West London
• IT support in South London
• IT Support in London Bridge
• Contact us today to find out if we service your area.

• Whether it’s the latest security solutions or end user training you’re looking for, we’ll find a service to cater for your individual business requirements.
• As an IT support company, we offer:
• Helpdesk and training – 1st, 2nd and 3rd line support provides you with access to our skilled IT technicians and experienced engineers, including outside of standing working hours, excluding bank holidays.
• Cloud solutions – Low-cost choices such as Desktop as a Service (DaaS), providing a cost-saving alternative to on-premises laptops or desktops.
• Maintenance – Cabling and physical equipment upkeep, data maintenance, and regular system updates.
• Monitoring and reporting - Networking equipment checked 24/7 Monday-Sunday, plus regular system reports such as system health, tickets and storage checks.
• Ready to talk about how we can support your systems?

• Yes. Administrative changes are part of the Managed IT support London services we offer.
• Examples of administrative changes include:
• ● User account password resets
• ● Permission and privilege changes
• ● Firewall config adjustments
• ● Creation of new user accounts
• ● Creation of new emails However, we kindly ask you to get these signed off by an appropriate member of your team before we make them.
• This extra measure ensures your IT systems are always kept safe.

• Lots of IT problems can be successfully resolved remotely, but sometimes it becomes necessary for us to quickly dispatch one of our engineers to you.
• They’ll be on your site as quickly as possible to fix the issue.

Apple-certified and highly skilled, our team can help solve all your Mac-related problems. Whether your business operates solely on Apple technology or a mix of Mac and PCs, our multi-skilled team can help with both complex Windows/Mac integration projects and everyday IT issues.

MacOS hardware and software  we support includes:

• ServerOS

• Open Directory

• Office

• macOS

Apple Mac users can get in touch with us today and one of our Apple-certified IT experts will get back to you.

We provide help for all your London IT needs, from IT project management to Apple Mac support. Our skilled team uses cutting-edge monitoring equipment to make sure your IT systems function as they should 24/7.

We can support you with:

• Managed IT Support

• 24-Hour IT Support

• Apple Mac Business Support

• Emergency IT Support

• Managed IT support in London

• IT Staff Cover

• Project & Consultancy

• Server Installations and Upgrades

• IT Strategy Consultancy

• IT Project Management

• IT Office Relocations

• Cloud Strategy and Adoption

• Cloud & Hosting Services

• Amazon Web Services

• Hosted Microsoft SharePoint

• Microsoft Azure

• Office 365 Business

• Data & Communications

• Unified Communications

• Leased Line Solutions

• Data Cabling Installation

• Business Broadband

• Cyber Security and Continuity

• Cyber Security Consultancy

• Cyber Security Services

• Disaster Recovery

• GDPR Consultancy

• Managed Backup Solutions

• Network Penetration Testing

• PAT Testing

• WEEE IT Recycling & Disposal

Outsourced IT support can equip Central London-based businesses with expert IT knowledge, without the cost and complexity of maintaining an in-house team. This approach ensures laser-focused technical assistance, proactive system maintenance, and robust cybersecurity mechanisms, all tailored to the fast-paced demands of the Central London market.

Once you become a Lyon client, you’ll be assigned a Client Champion: one of our London-based team members who’ll be tasked with taking care of any issues you have.

Your Client Champion is available to:

• Make sure you’re continually pleased with the service you’re receiving from us

• Talk about any urgent or ongoing IT problems or needs you may have

• Escalate any issues you are experiencing that require the focus of one of our specialist team members

• Ensure your ongoing IT investment is tied to your overall business goals.

We understand that switching providers feels like a big step, particularly if you’ve been with your current provider for years.

You may be moving to a new provider because you’ve had a bad experience, or maybe you’ve simply outgrown your current provider. 

We can make your move hassle-free by doing all the technical legwork. And with your consent, we’ll gather the necessary details from your current provider directly.

Our service hours are from Monday-Friday 9am-6pm, where our helpful team will be ready to assist with your IT problems.

The LYON central London office is suitably located at Old Street.

This is the address: 76 Ironmonger Row, London, EC1V 3QR. As well as providing North London with IT solutions, we serve other areas in and near to central London.

• We want to ensure your IT problem gets resolved as quickly as possible, but it can take time to resolve more complex issues. When that occurs, we advance the issue to one of our 3rd line support technicians, who assist with specific server and network infrastructure issues. We then:
• Allocate a new ticket number
• Provide you with the ability to view your ticket status through our online web portal
• Send you helpful updates on what is happening with your IT issue
• Make your key contact at LYON (your Client Champion) aware of the escalation

We appreciate your time is valuable so we endeavour to answer your call as fast as possible.

You will then be connected with one of our Microsoft or Apple-certified professionals, who will help with your question or technical problem.

Contact our London team on 0207 112 8456.

• We certainly can.  Our friendly team can work with your in-house staff to tackle IT dilemmas together.  We can take the weight off your shoulders by handling jobs you don’t have time for or push additional resources out to complement your projects.  
• Want to explore how we can complement your existing in-house team?
•  
• Contact us today for an IT support company in central London that adapts to your needs.

We offer comprehensive central London IT support, including managed services, network management, infrastructure services, cyber threat management, and more. Our IT support takes a proactive approach, to ensure your IT infrastructure truly betters your business. 

Whether you need implementation, ongoing maintenance, or a depth of hardware and software support, we’re on hand.

Up close, our services include:

• Managed IT support

• IT Staff Cover

• Fully-Managed IT Support

• Emergency IT Support

• Apple Mac Business Support

• 24 Hour IT Support

• Project & Consultancy

• Server Installations & Upgrades

• IT Strategy Consultancy

• IT Project Management

• IT Office Relocations

• Cloud Strategy & Adoption

• Cloud & Hosting Services

• Office 365 Business

• Microsoft Azure

• Hosted Microsoft SharePoint

• Amazon Web Services

• Data & Communications

• Business Broadband

• Data Cabling Installation

• Leased Line Solutions

• Unified Communications

• Cyber Security & Continuity

• WEEE IT Recycling & Disposal

• PAT Testing

• Network Penetration Testing

• Managed Backup Solutions

• GDPR Consultancy

• Disaster Recovery

• Cyber Security Services

• Cyber Security Consultancy