Our Services

Besides outsourced IT support for architects, we offer specialist IT Consultancy and Digital Transformation services.

Managed Cloud Services
Infrastructure as a Service
Servers, Workstations, Firewalls and Switches all hosted in our private data centres in and outside of London for resiliency.
Desktop as a Service
Full featured, scalable, and secure virtual desktops managed using Microsoft Azure and Amazon S3 maintained by our team.
Workstation as a Service
Providing highly scalable and powerful virtual machines hosted in the cloud.
Public Cloud Solutions
We offer public cloud deployment, migration, configuration and monitoring for a variety of popular platforms.


Why Us

Simple reasons why businesses choose us over other IT support providers in London.


Flat Rate

No hidden surprises - this helps you to easily budget your IT spend always in advance.

Above &

Lateral thinking and going the extra mile mean you get maximum value from our team.

Local, Real Experts

Our Central London location and engineering team means we are there for you in person - quickly

IT Expertise

Our technology certified engineers can deal with complex, challenging projects, matching your requirements for a range of business sectors.

Robust Solutions

We take the time to do things properly, so what works today will work tomorrow


Our services are designed to function when you work, without any hold-ups

About Lyon

Mission Statement

At Lyon, our mission is to breathe simplicity into the ever-complicated world of tech that your businesses face. We support your goals by ensuring that you always have the correct solutions that follow industry best practices.

Know More
Meet the Team

Our skilled team provides managed business IT services to London and beyond

Know More


What our clients say about us!

“I needed this!”

I joined Lyon Managed Technology as part of their acquisition from a company I was previously with. Amin and the whole team have been extremely friendly and welcoming. I soon found that that it’s not just business the company is built around friendship and teamwork.



Service Desk Engineer


What our clients say about us!

"A place to grow and advance in your career!"

Talented, smart and efficient team, Friendly and helpful colleagues, Supportive and dedicated team leader, Easy going atmosphere in the office, Various benefits and bonuses, A chance to get to know and work with a wide variety of hardware and systems.


Senior Service Desk Engineer


What our clients say about us!

"2 Years and still going strong"

Great culture, we work hard and deliver for our customers, we also work hard at fun, management are always doing Deliveroo treats at lunch time, beers in the fridge for Friday afternoon, and post work drinks on a Friday always on offer. From a technical development point of view, you get a great opportunity to learn and develop your skills with some very talented senior engineers who always have time to help you with your personal development.


Senior Infrastructure Engineer


What our clients say about us!

"Supportive Team – Can’t Fault Them"

My introduction to Lyon Managed Technology was through one of their acquisitions which led me to join their team. Whilst we were working remotely and not always present in the office it didn’t feel alien and in contrast and because of their support it felt like a seamless transition. We were having regular catchups with our managers and with the rest of the team on a regular basis. At first I was quite worried when we were acquired but after joining Lyon it felt as if it was the right thing to happen.


Accounts Executive



Which Microsoft products can your team support?
  • As a Microsoft silver partner, we’re qualified to work with the latest products, including:
  • Windows servers
  • Windows hardware (Dell, HP, Lenovo, Toshiba, Samsung)
  • Windows 10
  • Active Directory
  • Microsoft SharePoint
  • Microsoft Office 365
  • Microsoft Intune
  • Microsoft Teams
  • Our team is here to give you impartial advice around Microsoft products, ensuring that your systems can effectively support your architect services.
What specific IT solutions for architects can you offer?

We offer wide-ranging solutions for your full tech stack, from IT project planning to cloud services, mac business support and more.

Our trained team uses online monitoring software to help ensure your IT services work properly 24/7.

● IT Staff Cover

● Managed IT Support

● Apple Mac Business Support

● 24/7 IT Support

● Emergency IT Support

Project & Consultancy

● IT Office Relocations

● IT Project Management

● Cloud Strategy & Adoption

● Server Installations & Upgrades

● IT Strategy Consultancy

Cloud & Hosting Services

● Hosted Microsoft SharePoint

● Microsoft Azure

● Office 365 Business

● Amazon Web Services

Data & Communications

● Leased Line Solutions

● Data Cabling Installation

● Business Broadband

● Unified Communications

Cyber Security & Continuity

● Managed Backup Solutions

● PAT Testing

● Cyber Security Services

● WEEE IT Recycling & Disposal

● Cyber Security Consultancy

● Network Penetration Testing

● Disaster Recovery

● GDPR Consultancy


Do you offer IT services for architecture companies outside of central London?
  • Yes, we also provide services for architects in surrounding areas within a manageable distance of our offices.
  • Our main areas of work are:
  • IT support central London
  • IT support North London
  • IT support South London
  • IT support East London
  • IT support West London
  • IT support London bridge
  • Contact us today to get some of the best IT support for architects London has to offer.
My business requires IT services for architects in London. How do you support our team and systems on a day-to-day basis?
  • For companies in architecture, IT support needs to be both proactive and reactive.
  • We provide both, making sure your systems and team keep working effectively.
  • Helpdesk and training – Contact our supportive IT staff for remote and in-person support, and get help training for your team on IT matters.
  • Cloud solutions – Take advantage of innovations like Desktop as a Service (DaaS), which save you money while maintaining performance.
  • Maintenance – Benefit from regular equipment safety checks, secure data management, regular system updates and more.
  • Monitoring and reporting - 24/7 tests on your network equipment Mon- Sun. Additional monitoring of equipment, data checks and device safety assessments.
  • However, we don’t stop at London IT support. We also provide specialist IT consultation and digital transformation services to assist with your overall business strategy.
Where is your London office based?
  • The DotOnes central London headquarters is easy to find, being close to the Old Street tube station.
  • Our address is 76 Ironmonger Row, London, EC1V 3QR.
  • If you’re looking for North London IT support or any kind of managed IT support in London, you’re welcome to visit us in person.
Who will I speak to when I call?
  • When you contract with us, we assign you a member of our team (your Client Champion) who’ll be your main contact here.
  • You may speak to other members of our team occasionally, but they’ll always be a trained engineer.
  • All of our support staff are qualified to provide IT support for architects.
  • Call the LYON team today on 0207 112 8504.
How do you keep us updated on the progress of IT support requests?
  • We want to make sure your IT problem is fixed as rapidly as possible, but it can sometimes take longer for us to fix more complicated problems. If the situation is more challenging, we direct the problem to a 3rd line support technician. We’ll then:
  • Assign a new ticket number
  • Give you the option to track your ticket directly via our web portal
  • Give you useful information about what's going on with your IT problem Inform your primary LYON contact (your Client Champion) of the development.
  • Navigate to the client area.
Do I get a dedicated customer support contact at LYON?
  • Yes, you do! When you become a client of LYON, will give you your very own Client Champion. A Client Champion is an experienced member of our team who will make it their priority to deal with your enquiries and support requests.
  • Being your main point of call at LYON, your Client Champion will:
  • Make sure you’re 100% satisfied with our service
  • Ensure your IT problems and requests are being dealt with
  • Escalate any challenges you have that requires the involvement of one of our support staff
  • Make sure your continued IT investment is matching up well to your overall business strategy
  • Your Client Champion also gets to know your company, and the resulting insights will make it easier for us to solve your IT challenges. All of our Client Champions have experience providing support for architectural companies.
How quickly can you solve an urgent IT support problem for us?
  • If a serious IT problem occurs, we won’t leave you waiting by the phone, wondering when help is coming. We escalate the problem and send an engineer to your premises quickly, while keeping you updated on our progress.
  • We offer guaranteed response times depending on your contract type and the urgency of your problem. For example, let’s say you have a tier 3 contract with us (our highest), and you have a problem deemed ‘business critical’ (i.e. one that prevents all your uses from working). In this scenario we would assess the problem remotely within 30 minutes and send an engineer to you within one hour.
  • If you have a lower tier contract, or a less urgent problem, we may still be able to get to you very quickly. However, our service level agreements (SLAs) vary depending on your contract and the nature of the problem.
  • Contact our team on 0207 112 8456 to learn more about our SLAs and response times.
Do you handle administrative changes?
  • Yes. Administrative changes come up often in for most businesses, so we cover them in the IT services we offer architects.
  • These administrative changes can include:
  • Creating new user accounts
  • Creating new email addresses
  • Resetting user account passwords
  • Permission and privilege changes
  • Adjusting firewall configurations
  • All that we ask is that you get these changes signed off by a suitable member of your time. This extra precaution helps us keep your IT systems protected.
  • Contact us today for help with administrative changes from an expert IT support company for architects.
Can you monitor my networking equipment?
  • Yes, we monitor all your networking devices 24/7.
  • This process is constantly in motion 365 days a week, and it means we often spot potential problems before they occur
  • Phone us on 0207 112 8456 to get IT network support for architect businesses.
What specialist IT certifications do you have?
  • Microsoft Silver Partner
  • Veeam ProPartner
  • VMware VCP 5.5
  • VMware VCP 6
  • Sonicwall NSAA
  • Comptia Security Plus
  • 70-410 MCSA Server 2012
  • Contact us today to speak to a qualified IT support company for architects.