Lyon Tech Festive Season Operating Hours and Services 2024

As the festive season approaches, we at Lyon Tech want to take a moment to express our heartfelt gratitude to all our clients for your continued trust and support throughout this year. 2024 has been a fantastic year for us, marked by growth, innovation, and the opportunity to work alongside incredible businesses like yours. Together, we’ve achieved so much, and we’re thrilled about what’s in store for 2025. With exciting projects and enhancements already planned, we can’t wait to continue supporting your success in the year ahead!

Festive Season Operating Schedule

Lyon Tech will remain operational throughout the festive season, with a mix of normal working hours and 24x7 support via our Out of Hours Support Team on weekends and bank holidays.

Below is a detailed breakdown of our schedule:

Service Desk Availability

Normal Working Days (9:00 AM - 6:00 PM): Our Service Desk Team will be available to assist with your queries and provide regular support during standard business hours.

Bank Holidays and Weekends (24x7): During these periods, our Out of Hours Support Team will handle all incoming calls and critical support requests to ensure uninterrupted service.

Whether it’s a routine issue or an urgent matter, our dedicated team will be there for you throughout the festive season.

Key Procurement Deadlines

For clients utilizing our procurement services, please take note of the following:

Last Order Date: All procurement orders must be placed by 20th December 2024. Orders placed after 16th December 2024 are likely to be delivered during the first or second week of January, depending on distributor and courier schedules during the festive period.

We strongly encourage early submissions to avoid delays and ensure your business needs are met without disruption.

Scheduled Maintenance for Clients

For businesses that have pre-arranged IT infrastructure maintenance, these works will proceed as scheduled during the festive season. Our team will handle all maintenance tasks efficiently, ensuring minimal disruption to your operations.

Season’s Greetings from Lyon Tech

As we wrap up another successful year, we want to express our gratitude for being part of your journey. The festive season is a time for celebration, reflection, and preparation for the year ahead, and we’re here to ensure your business stays running smoothly through it all.

From all of us at Lyon Tech, we wish you a joyous and festive holiday season, and a prosperous New Year!

For any assistance or inquiries during this period, don’t hesitate to contact us. We’re here for you every step of the way.