Professional Services

Empower your business with tailored strategies, robust recovery plans, digital evolution, and expert IT architecture designed for resilience and growth.

Professional Services
Infrastructure Audit & Gap Analysis

Evaluating IT systems thoroughly helps pinpoint weaknesses, compliance concerns, and opportunities for improvement. This process analyses hardware, software, and network setups against industry standards, identifying areas to optimise. The results guide strategic decisions, allowing organisations to enhance security, streamline operations, and ensure their infrastructure supports future growth.

Disaster Recovery & Business Continuity

Planning for unexpected disruptions is vital to maintain critical business functions. Effective recovery strategies cover data backup, system restoration, and operational alternatives, ensuring continuity during crises. These services include regular testing and updates, reducing downtime risks and protecting against financial losses, while preserving customer trust and operational reliability.

Digital Transformation

Integrating advanced technologies into business operations enables innovation and efficiency. This approach modernises outdated processes through automation, data-driven decision-making, and improved customer engagement. Organisations achieve agility and competitiveness by adopting cloud solutions, analytics, and collaboration tools, ensuring they stay relevant in the evolving digital landscape.

Advisory & Architecture

Designing IT systems that align with business goals demands strategic insight and technical expertise. Tailored recommendations address scalability, security, and efficiency, ensuring systems meet current and future needs. By evaluating existing setups and proposing robust frameworks, organisations gain a competitive edge and ensure their technology investments drive measurable success.

FAQ

What do you classify as professional services and how does this compare to managed IT services?

Managed IT services help businesses with the day-to-day running, maintenance, and support of your IT needs on an on-going basis. You need technology that works today, tomorrow and beyond. Managed Services ensure your IT is helping you achieve your business goals at all times.

Professional IT services help businesses overcome specific challenges through a dedicated project, such as a cloud migration or the deployment of new hardware.

Briefly speaking; Managed Services is an on-going support package tailored to fit your organisation’s needs whereas Professional services is a short-term engagement to complete a specific project.

What is the difference between disaster recovery and business continuity?

Whilst disaster recovery develops a plan of action to deal with situations when a disaster strikes e.g. a Powercut, internet outage, server failure etc. A business continuity plan concentrates on ensuring your business is able to continue whilst critical aspect of the IT infrastructure are being restored in the background e.g. catering for a secondary internet line, making available a second premises for the employees to work from, providing offsite stand-by workstation or laptops in the event where the office is no longer accessible. 

 

Do you provide a full infrastructure audit and does this fall into the professional category services as well?

Yes that's correct, whether you're a client of ours or not we offer a variety of IT audits ranging from Full IT Infrastructure audit, Cyber Security Audit, Telephony Audit, Network Infrastructure Audit, Electrical Infrastructure Audit and so much more. This always allows you to be aware of the gaps present in your infrastructure along with specific recommendations which are made against each downfall.

What are considered professional services?

Professional IT services help businesses overcome specific challenges through a dedicated project, such as cloud migration, deployment of new hardware, IT infrastructure audits, disaster recovery and business continuity support, IT system architecture implementation, and more.

What are professional services? How do they differ from managed services?

Managed IT services help businesses with the day-to-day running, maintenance, and support of IT needs on an on-going basis. They ensure your IT is helping you achieve your business goals at all times. Where managed services is an ongoing support package tailored to fit your organisation’s needs, professional services are short-term engagements to complete a specific project.

Can you name a few more services that fall into the professional service category so I can understand the meaning of professional services better?

Typically fixed-term projects might include things such as a full Microsoft 365 Exchange Migration, a Microsoft Teams Telephony Implementation using Operator Connect or Direct Routing, a Microsoft Azure Virtual Desktop Infrastructure or Azure VDI migration, a Cyber Security Plus Certification, an ISO27001 Certification, a New Server/Storage Hardware Implementation and Migration. These are all typical projects (which we’ve supported many clients through), that fall under the professional services bracket.

How often do your technology architects meet with us to discuss the future of tech, our business, and potential IT solution support?

Your appointed account manager and our technology architects typically review your upcoming tech requirement for the following 36 months on an annual basis. This allows them to draft the IT strategy for the following 3 years and to constantly review and update the professional services plan every 12 months.

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#Goodword

What our clients say about us!

Architectural Firm

I'd like to thank all at Lyon for your work this year- if you'd told me 12 months ago that the entire office would be working remotely, I don't think I'd have believed it would have been possible, let alone relatively smooth and productive. So thank you for moving so swiftly to get us set up in March, and the support ever since. Please do pass on my thanks to Tom and the rest of the team.

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John (Director)

Architectural Firm

Not for Profit

We engaged with Lyon at a time when our server had crashed, and our previous IT had thrown in the towel. Unbeknown to them it was a behemoth of a job however they managed to restore everything back to normal within days. Since then we’ve been looked after by them regularly and can’t recommend them enough.

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Annā€Marie (Operations Manager)

Not for Profit

Investment Management

Over the last eight years they have provided all the needs of our expanding business, here in the UK and as well as in two overseas locations, in a very seamless and professional manner. Many a times they have very professionally and competently dealt with some very complex issues involving our virtual setup, Refinitive and Reuters platforms. We are always impressed by the depth of knowledge of their staff but especially the knowledge and experience of their founding partners whom are always promptly available.

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Anonymous (Director)

Investment Management

Global Stationery Start-up

I've been lucky enough to work with Lyon Managed Services for a few years now. Amin and the team always offer amazing customer service, fast response times and plenty of patience when dealing with whatever kind of query I may have.

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Claire (Office Manager)

Global Stationery Start-up