Our Services

Together with outsourced South London IT support, we provide specialist IT Consultancy and Digital Transformation services. Click the buttons below to discover more.

Managed IT Services
Service Desk
Our industry certified and highly qualified engineering team is available around the clock to provide you with immediate IT support in London and surrounding areas around the clock.
Onsite Support
Located on Mincing Lane, in the iconic Minster Court, Lyon Tech offers onsite support and deskside support for businesses in London with strict SLA’s.
Infrastructure Monitoring
Complementing our strict service level agreement and to deliver a proactive service our client infrastructures are monitored with the state-of-the-art monitoring platforms
Client Relationship Management
Our friendly team of client relationship managers will ensure that your IT infrastructure, IT Strategy, IT budget and the Service are always aligned.
Cyber Security Services
Cyber Awareness and Training
Educating employees on cybersecurity best practices to mitigate risks and protect organizational assets
Identity and Access Management
Controlling user access to systems and data to ensure only authorized individuals can perform specific tasks.
Intrusion Detection and Prevention
Monitoring network traffic to detect and prevent unauthorised access or malicious activities.
Threat Detection and Response
Identifying and addressing cyber threats through continuous monitoring and incident response strategies.

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Why Us

Simple reasons why businesses choose us over other IT support providers in London.

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Flat Rate
Fee

No hidden surprises - this helps you to easily budget your IT spend always in advance.

Above &
Beyond

Lateral thinking and going the extra mile mean you get maximum value from our team.

Local, Real Experts

Our Central London location and engineering team means we are there for you in person - quickly

Certified
IT Expertise

Our technology certified engineers can deal with complex, challenging projects, matching your requirements for a range of business sectors.

Robust
Solutions

We take the time to do things properly, so what works today will work tomorrow

24/7
Reliability

Our services are designed to function when you work, without any hold-ups

About Lyon

Mission Statement

At Lyon, our mission is to breathe simplicity into the ever-changing world of technology that your business faces. We support your goals by ensuring that you always have the right solutions that follow industry best practices.

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Meet the Team

Our professional team provides managed IT services to South London and beyond.

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What our clients say about us!

“I needed this!”

I joined Lyon Managed Technology as part of their acquisition from a company I was previously with. Amin and the whole team have been extremely friendly and welcoming. I soon found that that it’s not just business the company is built around friendship and teamwork.

 

David

Service Desk Engineer

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What our clients say about us!

"A place to grow and advance in your career!"

Talented, smart and efficient team, Friendly and helpful colleagues, Supportive and dedicated team leader, Easy going atmosphere in the office, Various benefits and bonuses, A chance to get to know and work with a wide variety of hardware and systems.

Justas

Senior Service Desk Engineer

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What our clients say about us!

"2 Years and still going strong"

Great culture, we work hard and deliver for our customers, we also work hard at fun, management are always doing Deliveroo treats at lunch time, beers in the fridge for Friday afternoon, and post work drinks on a Friday always on offer. From a technical development point of view, you get a great opportunity to learn and develop your skills with some very talented senior engineers who always have time to help you with your personal development.

Richard

Senior Infrastructure Engineer

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What our clients say about us!

"Supportive Team – Can’t Fault Them"

My introduction to Lyon Managed Technology was through one of their acquisitions which led me to join their team. Whilst we were working remotely and not always present in the office it didn’t feel alien and in contrast and because of their support it felt like a seamless transition. We were having regular catchups with our managers and with the rest of the team on a regular basis. At first I was quite worried when we were acquired but after joining Lyon it felt as if it was the right thing to happen.

Sam

Accounts Executive

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FAQ

What specific IT support services do you provide?
  • Our support services ensure your IT systems remain in top working order, but we go a step further. From end user training to low cost hosted virtual desktops, our Managed IT support London team can help you with all your IT requirements.
  • Managed IT support
  • IT Staff Cover
  • Emergency IT Support
  • Apple Mac Business Support
  • 24/7 IT Support
  • Project and Consultancy
  • Server Installations and Upgrades
  • IT Strategy Consultancy
  • IT Project Management
  • IT Office Relocations
  • Cloud Strategy and Adoption
  • Cloud & Hosting Services
  • Office 365 Business
  • Microsoft Azure
  • Hosted Microsoft SharePoint
  • Amazon Web Services
  • Data & Communications
  • Unified Communications
  • Leased Line Solutions
  • Data Cabling Installation
  • Business Broadband
  • Cyber Security and Continuity
  • WEEE IT Recycling & Disposal
  • PAT Testing
  • Network Penetration Testing
  • Managed Backup Solutions
  • GDPR Consultancy
  • Disaster Recovery
  • Cyber Security Services
  • Cyber Security Consultancy
Do you offer IT support services outside South London?
  • Yes. We offer our IT support services to small to medium sized businesses situated in London and nearby areas.
  • Being centrally located, we can offer:
  • IT support in central London
  • IT support in East London
  • IT support in North London
  • IT support in West London
  • IT Support in London Bridge
What Apple Mac services do you offer?

Apple-certified and highly skilled, our team can help solve all your Mac-related problems. Whether your business operates solely on Apple technology or a mix of Mac and PCs, our multi-skilled team can help with both complex Windows/Mac integration projects and everyday IT issues.

MacOS hardware and software  we support includes:

  • ServerOS

  • Open Directory

  • Office

  • macOS

Apple Mac users can get in touch with us today and one of our Apple-certified IT experts will get back to you.

Do I get a dedicated customer support contact at LYON?

Once you become a Lyon client, you’ll be assigned a Client Champion: one of our London-based team members who’ll be tasked with taking care of any issues you have.

Your Client Champion is available to:

  • Make sure you’re continually pleased with the service you’re receiving from us

  • Talk about any urgent or ongoing IT problems or needs you may have

  • Escalate any issues you are experiencing that require the focus of one of our specialist team members

  • Ensure your ongoing IT investment is tied to your overall business goals.

 

Do you handle administrative changes?
  • Yes we do. Administrative changes are included with our managed IT services.
  • Examples of administrative changes include:
  • Creating new user accounts
  • Permission and privilege changes
  • Creating new email addresses
  • Firewall rules and configuration changes
  • User account password resets
  • However, we ask that an authorised member of your team signs off these administrative changes before we make them. This helps us to ensure your systems are always kept safe.
I’m looking for an IT consultancy in South London that offers remote support—do you do that?

Many IT support issues can be fixed remotely. However, if we’re unable to find a resolution using this method, we’ll swiftly send a London-based engineer to you.

I’m worried about moving to another provider. How do you make it easy to switch?

We understand that switching providers feels like a big step, particularly if you’ve been with your current provider for years.

You may be moving to a new provider because you’ve had a bad experience, or maybe you’ve simply outgrown your current provider. 

We can make your move hassle-free by doing all the technical legwork. And with your consent, we’ll gather the necessary details from your current provider directly.

 

What does an IT support company do?

An IT support company provides businesses with essential technical services to maintain and optimise their IT infrastructure. From troubleshooting hardware and software issues to managing networks, data security, and cloud services, an IT support company can ensure seamless tech operations that are designed to minimise potential downtime. Businesses needing IT Support in London should expect tailored solutions, including 24/7 monitoring, on-site and remote assistance, and proactive maintenance to keep systems running effectively in the London market.

What is the benefit of IT outsourcing in South London?

IT outsourcing in South London provides businesses with access to professional IT Support South London services, that can improve IT operations while reducing costs. 

South London outsourcing ensures expert management of IT systems, including network maintenance, cybersecurity, and cloud solutions, without the expense of an in-house team. 

With the right IT support, businesses in South London can focus on growth while leaving their IT needs in the hands of a reliable IT team.

Which IT support services do you provide for South London?

Our support services ensure your IT systems remain in top working order, but we go a step further. From end-user training to low-cost hosted virtual desktops, our South London IT support team can help you with all your IT requirements.

Services include: 

  • Managed IT support 
  • IT Staff Cover
  • Emergency IT Support
  • Apple Mac Business Support
  • 24/7 IT Support
  • Project and Consultancy
  • Server Installations and Upgrades
  • IT Strategy Consultancy
  • IT Project Management
  • IT Office Relocations
  • Cloud Strategy and Adoption
  • Cloud & Hosting Services
  • Office 365 Business
  • Microsoft Azure
  • Hosted Microsoft SharePoint
  • Amazon Web Services
  • Data & Communications
  • Unified Communications
  • Leased Line Solutions
  • Data Cabling Installation
  • Business Broadband
  • Cyber Security and Continuity
  • WEEE IT Recycling & Disposal
  • PAT Testing
  • Network Penetration Testing
  • Managed Backup Solutions
  • GDPR Consultancy
  • Disaster Recovery
  • Cyber Security Services
  • Cyber Security Consultancy
What expertise do you have working with Microsoft's product range, like Microsoft Office 365 and Microsoft Dynamics?
  • Our knowledge extends to a variety of Windows applications and services, including:
  • Windows hardware (Dell, HP, Lenovo, Toshiba, Samsung)
  • Windows 10
  • Windows servers
  • Microsoft Teams
  • Microsoft SharePoint
  • Microsoft Office 365
  • Microsoft Intune
  • Active Directory (AD)
  • As well as covering maintenance and installations, we give additional IT guidance and advice to support your business plans.
What are your hours of support?

Our support hours are from Mon – Fri 9 am - 6pm, where our friendly team will be ready to help with your IT issues.

Need assistance outside of the normal working day? Why not take advantage of our out-of-hours support, which connects you to our engineers and account managers 24/7?

Our support engineers are on hand to keep your systems working as they should.

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