What is Disaster Recovery as a Service? [DRAAS] 

May 16, 2025

For UK businesses, potential disruptions can stem from numerous sources, injecting uncertainty into the day-to-day. Disaster Recovery as a Service (otherwise referred to as DRAAS) can offer a lifeline that safeguards your data and systems from unforeseen catastrophes. 

But what exactly is DRAAS? And do you really need it? 

We tackle your DRAAS FAQS, including:

  • What is DRAAS?

  • What is the purpose of Disaster Recovery as a Service?

  • How does DRAAS differ from traditional disaster recovery solutions? 

  • What are the key benefits of implementing DRAAS for UK businesses?

  • What are some common challenges UK businesses face when implementing DRAAS?

  • Which UK industries benefit most from DRaaS?

  • How do I choose the right DRAAS provider in the UK?

  • Are there any compliance considerations for UK businesses using DRAAS?

  • What are the cost benefits of implementing DRAAS for UK companies?

Ready? Let's dive right in.

What is DRAAS?

DRAAS, or Disaster Recovery as a Service, is a cloud-based service model that safeguards business data and IT infrastructure in the event of a disaster or system failure. Its primary function is to ensure rapid recovery and minimal downtime, which is important for maintaining your day-to-day operations and your long-term brand reputation.

Put simply, DRAAS is about peace of mind. With it, you have a robust safety net that ensures your business can recover swiftly, to keep you safe in the digital world. 

What is the purpose of Disaster Recovery as a Service?

Whether it's a natural calamity, cyber-attack, or hardware failure, DRaaS ensures that your business can continue to operate smoothly with minimal downtime. The primary purpose is to provide rapid data recovery and seamless continuity of operations.

DRaaS allows UK businesses to replicate their IT infrastructure and data in a secure cloud environment, where it's regularly updated and monitored. This approach means that in the event of a disaster, your data and applications can be quickly accessed and restored, significantly speeding up the recovery process compared to traditional methods. 

By relying on a DRaaS provider, businesses can place greater focus on their core operations with the confidence there's a proactive plan in place in the event of a disaster.

How does DRAAS differ from traditional disaster recovery solutions? 

Traditional disaster recovery solutions often involve maintaining secondary data centres or backup systems physically. This is resource-intensive, both in terms of cost and management. You need to ensure hardware compatibility, maintain software updates, and allocate staff to manage these systems. 

In contrast, Disaster Recovery as a Service evolves how protection is managed through the use of the cloud, to replicate and host your servers in a secure environment. It eliminates the need to invest in and maintain physical infrastructure, saving significant resources in the process. Its scalable and flexible nature allows you to adjust your disaster recovery environment according to your current needs, making it highly adaptable to any changes in your business size or requirements. 

Another key distinction is the speed of recovery. DRAAS offers rapid deployment, meaning you can recover systems almost instantaneously in the aftermath of a disaster. Traditional solutions may involve longer downtimes, as data retrieval from physical backups can be time-consuming. 

Finally, the expertise provided by DRAAS providers ensures your business can navigate through disaster recovery confidently. They offer comprehensive monitoring and support, which is often beyond the capability of traditional in-house setups. This means fewer headaches for you and more robust protection for your business.

What are the key benefits of implementing DRAAS for UK businesses?

For UK businesses, Disaster Recovery as a Service (DRaaS) can be a real game-changer. Here's why it's worth considering:

1. Stronger Data Protection

With DRaaS, your data gets an extra layer of security. Cloud-based backups protect against unexpected disruptions, whether it’s a cyberattack, system failure, or natural disaster. Plus, with encrypted storage and secure data centres, your most sensitive information stays safe and private.

2. Faster Recovery Times

One of the standout benefits of DRaaS is how quickly it helps you bounce back from an outage. Instead of waiting hours - or even days - for systems to be restored, DRaaS lets you recover critical IT functions rapidly, keeping operations running smoothly and avoiding costly delays.

3. More Cost-Effective

Setting up traditional disaster recovery systems can be expensive. DRaaS, on the other hand, offers a more budget-friendly approach. You only pay for what you need, with scalable plans that grow with your business. No need for large upfront investments or ongoing infrastructure costs.

4. Flexible and Scalable

Every business is different, and DRaaS gets that. Whether you're expanding, downsizing, or working across a hybrid setup (on-premise and cloud), DRaaS adapts to fit. It’s a customisable solution that moves with your business, not against it.

5. Helps with Compliance

Keeping up with data protection laws like GDPR is no small task. DRaaS supports compliance by ensuring data is stored and recovered securely, helping your business meet legal requirements without added stress.

What are some common challenges UK businesses face when implementing DRAAS?

Rolling out Disaster Recovery as a Service (DRaaS) isn’t always straightforward, and many UK businesses run into a few key hurdles along the way. Being aware of these challenges can help ensure smoother implementation.

1. Navigating Data Compliance and Security

One of the biggest concerns is meeting strict data protection laws like GDPR. Businesses need to be absolutely sure that their DRaaS provider can handle data securely and remain fully compliant. Finding the right partner who checks all the boxes can be a time-consuming and sometimes overwhelming process.

2. Compatibility with Existing Systems

Integrating DRaaS with your current IT setup, especially if you’re dealing with older, legacy systems, can be tricky. It often requires expert input and may involve reworking existing processes. This can mean additional time, resources, and planning to ensure everything works seamlessly.

3. Misaligned Expectations

Sometimes businesses go into a DRaaS project expecting instant results, like lightning-fast setup or immediate recovery in a crisis. But without a solid service level agreement (SLA) and open communication, those expectations may not match reality. It’s crucial to define roles, responsibilities, and recovery timelines early on.

4. Budget Constraints

While DRaaS can be more affordable than traditional recovery methods, it still comes with costs. Smaller businesses in particular, may struggle to budget for the service, especially if unanticipated changes or add-ons arise during implementation.

5. Ongoing Testing and Updates

Setting up DRaaS isn’t a “set it and forget it” situation. To stay effective, disaster recovery plans need to be regularly tested and updated. But this kind of upkeep requires commitment and coordination - something that often gets pushed down the priority list, especially in busy or understaffed teams.

Which UK Industries Benefit Most from DRaaS?

While all businesses can gain something from DRaaS, some industries have more at stake when it comes to data security and continuity. Here are a few UK sectors where DRaaS can make a particularly big impact:

Financial Services

Banks, insurers, and investment firms handle huge volumes of sensitive data every day. Even a short outage can lead to financial losses and regulatory headaches. DRaaS provides a safety net to keep operations running and reputations intact.

Healthcare

With medical records now mostly digital, NHS trusts, clinics, and private healthcare providers need reliable access to patient data. DRaaS helps protect that data and ensures compliance with strict privacy laws, all while supporting critical, uninterrupted care.

Retail and E-Commerce

For retailers, especially online stores, downtime equals lost sales. DRaaS helps keep websites, inventory systems, and payment platforms up and running so customers don’t experience delays or disruptions.

Government and Public Services

Government departments and agencies provide essential services that can’t afford to go offline. DRaaS helps them maintain operational continuity and uphold public trust, even when unexpected IT issues arise.

How do I choose the right DRAAS provider in the UK?

Choosing a Disaster Recovery as a Service (DRaaS) provider might feel overwhelming at first, but focusing on a few key areas can make the decision much more manageable.

1. Look for comprehensive service options

The right provider should offer more than just a basic backup solution. Ideally, you want a mix of services, on-site, cross-site replication, cloud, and hybrid backups, that fit your business model. Flexibility and scalability are crucial, especially as your business grows or your needs change.

2. Ensure compliance and security standards

Make sure the provider meets UK-specific compliance requirements. Look for UK-based Tier 3 data centres and ISO27001 certification, both strong indicators of quality and security. They should also support your wider business continuity goals with a solid disaster recovery framework.

3. Prioritise support and expertise

Choose a provider with a strong reputation for hands-on support. Expert advice is invaluable when tailoring a recovery plan to your specific needs.

4. Check reviews and case studies

What do current clients say? Positive testimonials and real-world case studies can offer great insight into how well a provider performs under pressure. For example, providers like Lyon Tech are praised for helping businesses stay operational during disruptions.

5. Understand the pricing structure

Cost is always a factor, but it’s about value, not just the bottom line. Look for transparent, flexible billing models that suit your budget without compromising reliability. A good provider will grow with you, not lock you into rigid contracts or unnecessary services.

Are there any compliance considerations for UK businesses using DRAAS?

When it comes to disaster recovery, ticking the compliance box isn't enough, it’s about building trust, avoiding legal trouble, and protecting your reputation.

1. GDPR compliance is non-negotiable

DRaaS providers must comply with GDPR, especially when handling personal or sensitive data. That means secure encryption, strict access controls, and detailed policies around data handling. You’ll want to confirm that your provider is fully aligned with these standards.

2. Respecting data sovereignty

Where your data is stored matters. UK regulations require that business data be held either within the UK or in locations that follow equivalent privacy laws. Before signing any agreement, verify exactly where your data will live.

3. Regular audits and reporting tools

Your provider should offer detailed audit trails and real-time reporting features. These are essential for demonstrating compliance during inspections and help with ongoing risk management and transparency.

4. Stay updated on evolving rules

Regulations change, and your DRaaS solution needs to keep up. Choose a provider that actively monitors and adapts to new compliance demands so you’re always protected.

What are the cost benefits of implementing DRAAS for UK companies?

DRaaS isn’t just about protection, it’s also a smart financial move for many UK businesses.

1. Lower infrastructure costs

Traditional disaster recovery setups often require a separate site and loads of hardware, an expensive proposition. DRaaS removes that burden, letting you shift from high capital costs (CAPEX) to more manageable operating expenses (OPEX).

2. Pay for what you use

One of DRaaS’s biggest perks is scalability. You can dial up or down based on your actual needs, avoiding the waste of over-provisioning. This agility ensures you're not spending money on unused capacity.

3. Bundled services = Better value

Many DRaaS providers bundle their offerings, like backup, storage, and recovery tools, into one cost-effective package. That can save money compared to sourcing each component separately and simplifies your IT landscape.

4. Reduced downtime saves revenue

Every minute your systems are down can impact your bottom line. DRaaS reduces downtime, protecting both revenue and customer trust. In the long run, that can mean significant savings and fewer disruptions to your business.

Conclusion

Adopting DRaaS is about more than avoiding downtime, it's a proactive step toward future-proofing your business. As UK companies face tighter regulations and increasing digital demands, DRaaS offers a flexible, secure, and cost-effective solution that supports growth and resilience.

When choosing a provider, think beyond features. Look for a partner that understands UK compliance standards, offers custom-fit solutions, and delivers peace of mind. Whether you're aiming to reduce IT complexity, improve sustainability through cloud efficiencies, or protect against cyber threats, DRaaS positions your business to thrive in an unpredictable world.

Tackling DRaaS? Chat to us today to discover what we can do for you.